Privacy policy

Privacy Policy

Last updated: November 30, 2025

Waaw Care operates this online store and website (the “Services”) to provide customers with a curated shopping experience. This Privacy Policy explains how we collect, use, and protect your personal information when you visit, use, or make a purchase through our Services. Our store is powered by Shopify.

By using our Services, you agree to the collection and use of information as described in this Privacy Policy.

Personal Information We Collect

Depending on how you interact with our Services, we may collect the following types of personal information:

Contact Information: name, billing and shipping address, phone number, and email address.
Payment Information: payment method details and transaction confirmations (processed securely by our payment providers; we do not store full card details).
Account Information: username, password, and preferences (if you create an account).
Order & Usage Information: products viewed, added to cart or purchased, order history, and interactions with the website.
Device Information: IP address, browser type, and basic device data collected through cookies and similar technologies.

How We Use Your Information

We use your personal information to:

Process orders, payments, shipping, returns, and exchanges
Provide customer support and respond to inquiries
Manage and improve our website and services
Personalize your shopping experience
Send order updates, service-related messages, and (with your consent) marketing communications
Prevent fraud and maintain the security of our Services
Comply with legal and regulatory obligations

Sharing Your Information

We may share your personal information only when necessary, including:

With Shopify and trusted service providers (payment processing, shipping, IT support, analytics)
With marketing partners for advertising and promotional purposes, where permitted by law
When required to comply with legal obligations or protect our rights and users
In connection with a business transaction such as a merger or acquisition

All third parties are required to handle your information responsibly and in accordance with applicable laws.

International Data Transfers

Your personal information may be stored and processed outside your country of residence, including by Shopify and its partners. Where required, we rely on recognized legal mechanisms to protect your data.

Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction or deletion of your information
Request a copy of your data
Opt out of marketing communications at any time

You can exercise your rights by contacting us using the details below.

Data Security & Retention

We take reasonable measures to protect your personal information. However, no system is completely secure. We retain personal information only as long as necessary to provide our Services and comply with legal requirements.

Children’s Privacy

Our Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us at:

Email: waawcare@gmail.com
Location: Dubai, United Arab Emirates